966bet Privacy Policy — Our Commitment to Protecting Your Information

966bet collects various types of information to deliver its services. Below is a detailed breakdown of what is collected and how.

Beyond the above, 966bet may request additional information in certain situations — particularly when required by law or during verification for high-value transactions. Every piece of information you provide is stored securely and used only for its stated purpose.

966bet uses your information only for legitimate, necessary purposes. We never use your data beyond what is required. The main purposes are outlined below:

• Account Management: Creating, maintaining, and securing your account.
• Identity Verification (KYC): Verifying identity to prevent fraud and money laundering.
• Transaction Processing: Processing deposits and withdrawals securely.
• Customer Support: Resolving your complaints and inquiries.
• Legal Obligations: Complying with applicable laws and regulations.
• Security Monitoring: Detecting unauthorized use of your account.
• Service Improvement: Analyzing user experience to improve the platform.
• Promotional Communications: Sending bonus and promotional information with your consent.

Protecting your privacy at 966bet is our top priority. We generally do not share your personal information with any third party. However, there are limited circumstances where sharing may occur:

• Payment Providers: For processing transactions with mobile banking services such as bKash, Nagad, and Rocket.
• Identity Verification Services: With licensed verification agencies for the KYC process.
• Law Enforcement: When required by a court order or other legal obligation.
• Technology Partners: With trusted technology service providers who operate the platform — but only the information that is strictly necessary.

Before sharing any information with third parties, 966bet ensures they follow equally stringent privacy standards. Third parties may not use the information beyond what is agreed upon in the contract.

966bet uses industry-leading technology to keep your information secure. Our security framework is multi-layered and regularly audited by independent third parties.

• SSL/TLS Encryption: Every data transfer between your browser and our servers is protected with 256-bit SSL encryption.
• AES-256 Data Encryption: Sensitive data stored on our servers is protected with high-grade AES-256 encryption.
• Firewall & DDoS Protection: Our servers are protected by advanced firewalls and DDoS mitigation systems.
• Regular Security Audits: Independent security experts regularly audit our systems.
• Restricted Access: Only authorized personnel can access your data, and all access is logged.
• Two-Factor Authentication (2FA): An added layer of security when logging into your account.

That said, no system on the internet is completely impenetrable. 966bet therefore advises you to keep your password strong, never share it with anyone, and report any suspicious activity to us immediately.

The 966bet website and app use cookies and related tracking technologies to enhance your experience. Cookies are small text files stored on your device.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of some 966bet features.

966bet believes every user should have full control over their personal information. Your key rights are listed below, and you can exercise any of them at any time:

966bet does not retain your information longer than necessary. Specific retention periods apply to each type of data:

• Account Information: For the duration the account is active and up to 5 years after closure.
• Transaction Records: Up to 7 years as required by legal obligations.
• KYC Documents: A minimum of 5 years after account closure.
• Gaming History: While the account is active and for 2 years after closure.
• Support Contact: 3 years after last contact.
• Log Files & Device Information: Up to 12 months.

Once the designated retention period has ended, 966bet will securely delete or anonymize your data so it can no longer be linked to you. Certain data may be retained for longer periods where required by law.

966bet strictly prohibits anyone under 18 from using the platform. Age verification is built into our registration process, and identity documents are used to confirm age during KYC.

• Date of birth is verified at the time of registration.
• Additional proof of age may be requested in suspicious cases.
• Accounts identified as belonging to minors are closed immediately.
• No information from minors is knowingly collected.

966bet may update this Privacy Policy from time to time. Changes may be driven by:

• Changes in laws or regulations.
• New features or services being added to the platform.
• Improving security measures.
• Policy clarifications based on user feedback.

For significant changes, 966bet will notify you by email or through a prominent notice on the platform. Continuing to use the platform after any changes have taken effect will be considered your acceptance of the updated policy.

The date of the latest update will always be shown at the top of this page, so you can easily see when the policy was last changed.

If you have any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us. Our data protection team is available seven days a week to assist you.

• Email: [email protected]
• Response Time: Usually within 24–48 hours on business days.
• Data Access Request: Resolved within 30 days.